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Archive for the ‘multifamily’ Category


This post might come across as narcissistic. I apologize in advance for that. I do hope there’s enough self-deprecation to make up for it. It’s been quite a strange and unusual year for me. I realize most of you don’t care about those details so I’ll just move on. What I DO want to share is my list of things that I learned this year. Important and ground breaking? Certainly to me … but I hope there are things on this list that don’t match yours. You could also end up reading this and wonder why it took so long for me to figure it all out. I’ll take my chances. Anyway here goes nothing:
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Another blog post in the Point Of View series. Thanks to Lily for her thoughts:

Hi. My name is Lily Fimamut. I’m 22 years old and have always lived with my parents. I love them tremendously but I needed my freedom and was looking forward to finally moving out. I nervously began my search on the internet a month ago. I can’t remember the specific websites I went to because there were so many but after emailing and researching I decided between 2 places whose location and price was ideal. One of them I’m living in now. The other one I’m not because … well… read on to see: (more…)

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Guest spotted in my first podcast today. Yes… FIRST. We talked about all the different kinds of metrics you can follow regarding your leads. In addition we talked about how we manage our leads at Maryland Management I only lost my train of thought once… (so embarrassing) Seriously though if its something you’re interested in here’s the link:

Blog Talk Radio Presents Managing and Measuring Leads

You can’t learn how to become good at podcasting by not doing it. At least I wasn’t wearing any earrings. Happy renting everyone.

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Due to our more sophisticated Property Management systems, we are absolutely inundated today with reports. Some of these reports are invaluable and others are a big fat time waster.  One that is given WAY more credibility in this industry then it should is the Cost Per Lease. I can understand from a managing perspective why you want something like this.  Are we spending money on lead sources that aren’t producing?  I get it. But seriously folks, measuring this is a waste of your time.

Daddy, where do leads come from? (more…)

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I make mistekes all the time. In fact I like to tell my boss “All the mistakes I made today were to learn.” 3 years ago I was asked to redesign our website. If my boss was to ask me to grade the end result, I would say a B. If you cornered me alone I would probably say B- or C+ depending on my mood. Don’t misunderstand, the site IS effective and overall I feel that it’s a good one (You be the judge by visiting) but maybe because I was so involved in the whole process I am more judgemental. There are things I love about it and there are things I wish I had done differently. Lately with all of the new technologies and the growth (more like explosion) of social media the redesign itch has become more and more annoying. Here are some key things I’d like to implement on our next website redesign: (more…)

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Poor Thanksgiving. It seems that as soon as Halloween ends, I start to hear Christmas music in the stores. I saw my first Christmas commercial over the weekend; the DROID one with the snowman. As much as we’d like to wait to start our holiday planning until after Thanksgiving, we just can’t. The time to start coming up with ideas and strategies for your holiday community events is now. I am hoping that this blog post can turn into a collaboration… I will throw some ideas at you but I would really love to hear what you have tried, done, thought of, etc. Here are my low to no cost ways to celebrate the holidays at your community: (more…)

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I’m not sure why I feel compelled to share my story with all of you. Perhaps it’s my generous nature or the fact that I’m really frustrated and am hoping someone out there will listen. Although my current leasing team has never bothered to know it, my name is Tim Milfauly. Bill Szczytko was gracious enough to let me use his account to publish this and for that I thank him. On a side note… seriously what kind of a name is Szczytko? Anyway here it is … take these little nuggets of wisdom and make sure you don’t make the same mistakes my Apartment complex did… to anyone… ever. (more…)

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