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Guest spotted in my first podcast today. Yes… FIRST. We talked about all the different kinds of metrics you can follow regarding your leads. In addition we talked about how we manage our leads at Maryland Management I only lost my train of thought once… (so embarrassing) Seriously though if its something you’re interested in here’s the link:

Blog Talk Radio Presents Managing and Measuring Leads

You can’t learn how to become good at podcasting by not doing it. At least I wasn’t wearing any earrings. Happy renting everyone.

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I make mistekes all the time. In fact I like to tell my boss “All the mistakes I made today were to learn.” 3 years ago I was asked to redesign our website. If my boss was to ask me to grade the end result, I would say a B. If you cornered me alone I would probably say B- or C+ depending on my mood. Don’t misunderstand, the site IS effective and overall I feel that it’s a good one (You be the judge by visiting) but maybe because I was so involved in the whole process I am more judgemental. There are things I love about it and there are things I wish I had done differently. Lately with all of the new technologies and the growth (more like explosion) of social media the redesign itch has become more and more annoying. Here are some key things I’d like to implement on our next website redesign: (more…)

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I’m not sure why I feel compelled to share my story with all of you. Perhaps it’s my generous nature or the fact that I’m really frustrated and am hoping someone out there will listen. Although my current leasing team has never bothered to know it, my name is Tim Milfauly. Bill Szczytko was gracious enough to let me use his account to publish this and for that I thank him. On a side note… seriously what kind of a name is Szczytko? Anyway here it is … take these little nuggets of wisdom and make sure you don’t make the same mistakes my Apartment complex did… to anyone… ever. (more…)

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Many years ago I worked for Circuit City making commissions by selling a/v equipment. One day I was working with a gentlemen late in the evening who had shown interest in some very high end stuff. I spent some time walking him through all the pieces that I thought he’d be interested in. I will admit I was nervous about asking for the close; mostly because the amount of money for the purchase was so high ($7500+). So instead of pushing to close, we talked about our families (both having grown up in the same state) and some of our different college experiences. It was a good conversation and since the sales floor was slow I didn’t mind it. About 40 minutes before the store was to close I went for it and asked if he wanted to purchase tonight. He said some unforgettable words: (more…)

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In case you haven’t heard, Facebook invited members of the media to their offices in Palo Alto, CA yesterday for some big announcements. While it lacked any real ground breaking changes, it did reveal some fundamental ones coming to Facebook. Here are the 4 biggest ones:
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Great examples of business who truly understand the concept of social media. These examples can provide you with some excellent ideas.

http://mashable.com/2010/10/05/top-enterprises-social-media/

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Over the past few months here at Maryland Management we have successfully rolled out RentSentinel, LevelOne, Online Payment Portal (Custom made), and our online applications (custom made). One thing that can be said about AIM is that it sure has ramped up my motivational level. But I digress. That isn’t why you’re here. Here are 5 things you can do right NOW to get yourself some more phone calls and emails.
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